GENERAL CONDITIONS OF ONLINE SALES

1. PREMISE AND EFFECTIVENESS OF THE GENERAL CONDITIONS

1.1 These Terms and Conditions govern the distance purchase of products offered through geizeer.com (“Site”) by purchasers, hereinafter referred to as “Customers.” These conditions comply with applicable regulations, including Italian law and the Consumer Code (Legislative Decree No. 206/2005).

1.2 Contracts entered into between MINDESIGN and Customers through the Site are subject to these General Terms and Conditions and Italian law. The language for the conclusion of the contract is Italian.

1.3 These General Conditions are an integral and essential part of contractual relations.

2. DEFINITIONS

2.1 The term “online sale” refers to the contract for buying and selling products branded “Geizeer” on the Site operated by MINDESIGN.

2.2 “Seller” means Mindesign LTD, having its registered office in Rome, Italy, Via Sandro Sandri no. 44, VAT no.: 13959431001, registered with the Rome Companies Register no. RM-1485795 – R.E.A., e-mail: mindesign.srl@gmail.com.

2.3 The term “Buyer” or “Customer” refers to the user (Consumer and Professional) who purchases products from the Site.

2.4 “Consumer” means anyone who purchases Products on the Site for purposes unrelated to his or her business or professional activity, within the meaning of the Consumer Code.

2.5 “Professional” is a person who, at the time of purchase, declares that he or she belongs to the category “Companies, Institutions, VAT – registered professional” by entering the VAT number.

2.6 These Terms apply to all users who purchase products through the Site.

3. SUBJECT

3.1 These Terms govern the online purchase of “Geizeer”, “Mindesign” branded products on the Site.

3.2 The Products are intended for Consumers, professionals and businesses in Italy and abroad.

3.3 MINDESIGN may change the Terms without notice, effective upon posting on the Site.

4. RULES FOR THE CONCLUSION OF THE CONTRACT

4.1 The Customer’s order is a contractual proposal, subject to acceptance of the Conditions.

4.2 The contract is concluded online, following the procedure indicated on the Site.

4.3 The Customer, after reading and accepting the Conditions, enters the required data and confirms the order.

4.4 Acceptance by MINDESIGN takes place by sending a confirmation e-mail to the address provided by the Customer.

4.5 MINDESIGN checks stock availability. In case of unavailability, the Customer is informed by e-mail.

4.6 For information about orders, the Customer can contact Customer Service.

5. ORDER CANCELLATION

5.1 MINDESIGN reserves the right to cancel orders for errors, unavailability, or at its own discretion.

5.2 In the event of post-payment cancellation, MINDESIGN will provide a refund.

6. PRICES AND AVAILABILITY

6.1 Prices and shipping charges are as stated on the Site at the time of the Order.

6.2 Prices are in euros/dollars and include VAT for orders from Europe.

6.3 Additional expenses such as customs clearance shall be borne by the Buyer.

6.4 MINDESIGN may change prices without notice. For pending orders, prices at the time of order apply.

7. PAYMENT AND BILLING METHODS

7.1 Payments are made by methods indicated on the Site.

7.2 Credit card, PayPal and bank transfer are accepted.

7.3 The charge is made at the time of the order.

7.4 Electronic invoice is issued and sent to the Buyer.

8. SHIPPING AND DELIVERY

8.1 Shipping methods are specified at the time of order.

8.2 Delivery times are approximate and depend on the destination.

8.3 Buyer is responsible for the delivery address provided.

8.4 Upon delivery, Buyer shall verify the integrity of the package. Complaints must be submitted within 7 days of receipt.

9. RIGHT OF WITHDRAWAL

9.1 The Consumer has the right to withdraw within 14 days of purchase, without giving a reason.

9.2 The Professional has no right of withdrawal.

9.3 The Consumer shall inform MINDESIGN of the decision to withdraw before the expiration of the term.

9.4 Goods must be returned undamaged, unused and original packaging. Return shipping costs are the responsibility of the Consumer.

9.5 MINDESIGN will refund the price paid within 14 days of receipt of the Products.

10. LEGAL WARRANTY OF CONFORMITY AND SERVICE

10.1 MINDESIGN is responsible for conformity defects within 2 years of purchase.

10.2 The Customer shall report any defects within 2 months of discovery.

10.3 Warranty does not cover damage caused by improper use.

10.4 Buyer contacts Customer Service for assistance.

11. LIMITATIONS OF LIABILITY

11.1 MINDESIGN is not liable for indirect damages or loss of profit.

11.2 However, liability is limited to the amount paid by the Customer.

12. DISPUTES AND APPLICABLE LAW

12.1 Disputes shall be resolved through conciliation.

12.2 If conciliation fails, the place of jurisdiction shall be the place of residence or domicile of the Consumer.

12.3 Italian law governs the contract.

12.4 The Professional accepts the exclusive jurisdiction of the court of Rome.

13. PROTECTION OF PERSONAL DATA

13.1 Personal data are processed in accordance with privacy and current regulations.

13.2 For information, see the Privacy Policy on the Site.

Updated [20/11/2023].